| This page is designed to check whether your current browser and network port settings will allow you to use Blackboard.
Important: At a minimum, Blackboard requires JavaScript and Cookies to be enabled in your browser. For expanded information regarding Blackboard browser requirements, including the list of supported browsers, please refer to the UTDC Blackboard support page: http://www.utdc.vuw.ac.nz/blackboard/technical.shtml |
Part 1: General Check
If you pass all checks in this section you are able to use the main features of Blackboard
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Check
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Pass / Fail
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Notes |
Browser |
Browser |
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Version |
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Platform |
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For the list of supported browsers, please refer to http://www.utdc.vuw.ac.nz/blackboard/technical.shtml
Please note that alternative browsers may also work with Blackboard, but no support for their use is provided. If you are experiencing problems with using Blackboard, you should change to one of the supported browsers.
Note: This check required JavaScript
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JavaScript |
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If this check fails, try our instructions on enabling Javascript. |
Cookies |
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If this check fails, try our instructions for enabling Cookies. |
Ports |
Port: 80
Port: 443
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This check works by trying to download an image through the specified port. Port 80 is the standard web (http) port, and port 443 is the standard secure web (https) port.
If a check fails, you should contact your system administrator. |
Popup Windows
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This check tries to load a Popup Window. Pop-up windows are used in a number of Blackboard features, such as Course Map, Electric Blackboard (Notepad), and Collaboration tools (Virtual Classroom and Chat).
Note: This check requires JavaScript.
If this check fails, try our instructions on enabling Popup Windows .
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Part 2: Virtual Classroom and Chat Check
This check is relevant only if you need to use Virtual Classroom or Chat features in Blackboard. You do not need to worry about the results of these checks if you are not using these features.
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Check
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Pass / Fail
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Notes |
Java |
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The Virtual Classroom and Chat are Java applets, and as such require Java to run. This check outputs the version of Java that you are running.
If you see nothing (other than a greyed-out box) then Java functionality is not available.
The version of Java that Blackboard supports is 1.4.2. Other versions may work, but if you're experiencing problems with the Virtual Classroom or Chat, you should change to 1.4.2. |
Port
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Port: 8011
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This check works by trying to download an image through the specified port.
If the check fails, you should contact your system administrator. |
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